Financial institutions (FIs) that build a framework for how employees will interact with customers, vendors and each other ultimately create exceptional consumer experiences. That’s because they are giving their staff members the capabilities to carry out the organization’s brand promise.What is a brand promise? It’s a statement an organization makes to consumers, identifying what they should expect from all interactions with the organization’s people, products, services and company. In the white paper “Promises, Promises: How to Ensure Your Financial Institution Lives Up to Its Brand,” I talk through the importance of the brand promise to delivering consumer experiences that go above and beyond what is expected.The below excerpt addresses the need for organization-wide education and support to effectively deliver that promise.Even though every credit union and community bank already has a brand, it may not have what’s known in marketing circles as a brand promise. A strong brand promise aligns with an organization’s purpose, positioning, strategy, people and consumer experience. continue reading » 21SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr
‘Anastasia'(Photo: Joan Marcus) Show Closed This production ended its run on March 31, 2019 As promised, Anastasia has set the date! The new musical will open on Broadway on April 24, 2017 at the Broadhurst Theatre, led by Christy Altomare, Derek Klena, John Bolton and Caroline O’Connor in the roles they originated at Hartford Stage. Directed by Tony winner Darko Tresnjak (A Gentleman’s Guide), the new tuner reunites the Tony-winning creative team behind Ragtime and features a book by Terrence McNally, music by Stephen Flaherty and lyrics by Lynn Ahrens.Altomare will play Anya and has previously been seen on Broadway in Mamma Mia!. Klena is set to take on the role of Dmitry; his Main Stem credits include The Bridges of Madison County and Wicked. On screen he has been seen in Unbreakable Kimmy Schmidt and Blue Bloods. Bolton will appear as Vlad Popov—his Great White Way credits include Dames at Sea, A Christmas Story: The Musical, Curtains, Monty Python’s Spamalot, Contact, Titanic, How to Succeed in Business Without Really Trying and Damn Yankees. His TV resume includes four seasons on Gossip Girl. O’Connor is set to take on Countess Lily Malevsky-Malevitch; her Broadway credits include Chicago and A Christmas Story the Musical; she received an Olivier nod for Mack and Mabel in the West End. Her film work includes Moulin Rouge. Further casting and first preview date will be announced later.From the twilight of the Russian Empire to the euphoria of Paris in the 1920s, the new musical, Anastasia, is the romantic, adventure-filled story of a brave young woman attempting to discover the mystery of her past. Inspired by the Twentieth Century Fox movie, the tuner features songs from the 1997 film, including Ahrens and Flaherty’s Oscar-nominated “Journey to the Past,” as well as an entirely new score.The production will feature sets by Alexander Dodge, costumes by Linda Cho, lighting by Donald Holder, sound by Peter Hylenski, projections by Aaron Rhyne, hair and wig design by Charles LaPointe, music supervision and direction by Thomas Murray and orchestrations by Doug Besterman.Before Anastasia, the Broadhurst will play host to the starry Nathan Lane-led The Front Page. View Comments Anastasia Related Shows
Little Creatures Reveal Big Things about Wetlands (January 10, 2001) – Large-scale logging can often affect the delicate balance of plant and animal life in nearby wetlands. But how much? A University of Georgia scientist says if you look close enough, some little creatures can tell you big things about wetlands.Worms Don’t Mind the Waste (February 14, 2001) – Earthworms have a healthy appetite. If you get enough of them together and don’t disturb them, scientists say they can safely, quietly dispose of many forms of waste.A Novel Way to Handle Chicken Waste (June 12, 2001) – Finding an economical and environmentally friendly way to handle the vast volume of chicken manure from Georgia’s poultry industry has been a concern for years. Now a University of Georgia researcher has a novel way to handle the mess and make money, too.New Methods Keep Georgia Peaches Safe (June 16, 2001) – For two years, agricultural scientists and peach growers have tried to produce a pesticide-free peach for consumers. And they’ve come close.EPD Relaxes Water-use Restrictions (July 11, 2001) – As of July 13, most of Georgia will be able to water their lawns when they get home from work. The Georgia Environmental Protection Division announced they are relaxing the statewide outdoor water-use restrictions to just odd-even use.Scientists Eyeing Ways to Prevent Water Pollution (October 10, 2001) – Scientists in Tifton, Ga., hope a new project will reveal economical ways to prevent water quality problems related to animal farming in Georgia.Recycling System Makes Most of Manure (October 18, 2001) – The manure from dairy cattle can be recycled in an environmentally friendly way. No, not just in compost. It can actually provide energy, feed and maybe even drinking water for cattle, says a University of Georgia scientist.
Technology Firm Serving National Power Utilities Lands Job Creation IncentivesMica paper manufacturer also approved; two firms could create 34 new jobsMONTPELIER, Vt. – A utility-focused risk management company and the last mica paper maker in the US have been approved for over $700,000 worth of incentives that could produce 34 new jobs over the next five years.At its recent meeting, the Vermont Economic Progress Council gave initial approval to incentives for Utility Risk Management Corporation (URMC) to move their utility-focused risk management company from Pennsylvania to Vermont and add new jobs.In addition, the council gave final approval to an application from Isovolta, Inc. to ensure an expansion of their mica paper manufacturing operation in Rutland instead of adding capacity at one of their many international locations.”These projects will create good new jobs around the state and will have substantial impacts on other valuable sectors such as energy transmission,” said Karen L. Marshall, Chairwoman of the Vermont Economic Progress Council.”The decision by URMC to locate in Stowe will mean high-paying jobs for engineers and GIS foresters with a high-tech, fast growing company,” Marshall said.URMC improves the reliability and productivity of utility companies by identifying, prioritizing and managing vegetative threats to electrical transmission and distribution assets, and then auditing the removal of those threats.This service helps utilities achieve greater compliance with federal mandates for vegetation management and prevent power outages. Because of the incentives authorized, URMC is deciding to relocate the company to Stowe and add several new jobs including engineers and GIS foresters to grow the company to meet the demands of the industry.”We are excited about our move to Vermont as URMC enters its next phase of growth,” said Adam Rousselle, URMC President. “For a fast growing company like URMC, the ability to find quality, technically savvy professionals is a keystone of our future success. Vermont offered the opportunity and environment to find the right people for our business. These incentives will help us grow our business and create jobs for our neighbors.”The company has already scheduled two job fairs on Friday, July 18th and Saturday, July 19th at Ye Old England Inne, 433 Mountain Road in Stowe. For more information on the job fair visit www.utilityrisk.com(link is external)Under the new Vermont Employment Growth Incentive (VEGI) program, the two companies are eligible to receive a maximum of $708,334 in job creation incentives if they meet payroll, employment and capital investment targets.”The decision by Isovolta to expand in Rutland will not only add much needed jobs to that area, but helps guarantee the viability of that plant when decisions are made by Isovolta AG, the parent company,” Marshall said.Isovolta, Inc, a division of Isovolta AG of Austria, produces mica paper for use in high voltage insulation products. It is the last remaining mica paper manufacturing plant in the United States.Isovolta AG produces various materials in 21 locations worldwide. Because of the incentives, Isovolta decided to add employees and install new manufacturing equipment in the Rutland facility.”These incentives will help us expand our operations in Rutland and create jobs,” said Jonathan Roberts, CEO of Isovolta. “This is an investment in our success as well as the community’s and the state’s.”Under reforms passed by the General Assembly and signed into law by Governor Jim Douglas in 2006, the VEGI economic incentives were authorized based on job creation and capital investments that must occur before the company receives incentive installments over a period of years.The previous program had companies earning tax credits that were applied against future tax liability.The Council approved the applications after reviewing nine guidelines and applying a rigorous cost-benefit analysis which showed that because of the economic activity that will be generated by these projects, even after payment of the incentives the State will realize a minimum net increase in revenues of $498,484.The Council also determined that these projects would not occur or would occur in a significantly different and less desirable manner if not for the incentives being authorized.The Vermont Economic Progress Council is an independent board consisting of nine Vermont citizens appointed by the governor that considers applications to the state’s economic incentive programs.The Council is attached to the Vermont Agency of Commerce and Community Development, whose mission is to help Vermonters improve their quality of life and build strong communities.For more information, visit:www.thinkvermont.com/vepc(link is external)www.utilityrisk.com(link is external)www.isovolta.us(link is external)-30-
East Central Lady Trojan Softball standout Ysa Fox will be playing College Volleyball at Indiana University Southeast majoring in Neuroscience. She is the daughter of Brian and Dawn Fox.